The Daily Grind Delivery/P&P Options & Terms and Conditions

Terms & Conditions:

Order processing 

Please allow 2-3 working days for processing of your order.  If you have opted for the Free Local Delivery, this will take place on Saturdays with slots subject to availability.  We will confirm when your order will be delivered by email.

Postage and Packaging UK 

*  FREE OF LOCAL CHARGE DELIVERY with minimum £10 spend, available to those living in postcodes:  IP14, IP28, IP29, IP30, IP31, IP32, IP33 - choose FreeLocalDelivery when choosing your postage method if you live in one of these postcodes.

We offer several postage options from Royal Mail as follows:

Order Value	P&P Cost	Postal Service
£0.00-£9.99	£3.95	Standard Second Class Royal Mail (3-6 days)
10.00-£24.99	£2.95	Standard Second Class Royal Mail (3-6 days)
£25.00+	FREE	Standard Second Class Royal Mail (3-6 days)
£10+	FREE	Free Local Delivery - Selected postcodes only*

We reserve the right to exchange your postal choice for a similar courier option such as MyHermes.

Please note, if you ask the courier/delivery agent to leave your parcel in another location such as a shed or with a neighbour, The Daily Grind BSE will not accept liability should you fail to receive your parcel.

 

Returns policy

All our orders are quality checked prior to dispatching, so we are confident that you will be happy with your purchases.  If in the unlikely event that you wish to return an item to us, we will happily refund the cost of the item (providing it is unopened and in it's original packaging) within 14 days of it arriving with you.  Please note any postage costs incurred when returning goods to us will be your responsibility.

Please notify us in writing that you wish to return an item by emailing:  thedailygrind@hotmail.co.uk - we will then give you a return code to include with your parcel and you will then have 14 days to ensure the item(s) to arrive with us.  We would recommend choosing a 'signed for' or 'trackable' delivery method as we cannot issue refunds for any return items lost in the post.   We will endeavour to issue a refund within 14 days of us receiving your return parcel.

For items deemed to be faulty, please follow the process above.  We will endeavour to investigate the issue with you and in the event we agree that an item is faulty, we will of course send a replacement or issue a full refund to you within 14 days.

Images & Pricing

Prices correct 01.11.2023 - please note we reserve the right to change pricing without prior notice.

Images are representative and may differ slightly from those shown.